Change customers tickets

1. Go to Event > Mange > Orders

2. Search for the customer by name or email

3. Click the customer then click Change Tickets

You’ll see a list of tickets and a list of transactions, as you add, edit and delete the customers tickets, the transactions will update with a refund or ready to send an additional charge to the customer

1. Refund All: (This will mark all tickets ready to refund) and offer to refund the fees.

2. Add Ticket: Choose a ticket to add to the order.

3. Edit: Edit the price for a ticket.

Here is an example of refunding this ticket with fees included

Click the refund button to confirm.